HEALTH SOLUTION PILOTING

  • Pilot test the solution in different contexts.
  • Identity customer journey improvements following agile methodologies.
  • Identify incentives to promote the use of the digital journey.

HEALTH SOLUTION DEPLOYMENT

  • Identification of new sources of revenue (new Business Models)
  • Outcome KPI monitoring
  • Data pools fill-up
  • Platform load management and evolution

SERVICE OPTIMIZATION / NEW NEEDS

  • Machine learning application
  • Predict personalized health outcomes to optimize treatment
  • Personalize messaging to improve wellness and adherence.
  • Detect trauma events from weareables data and signal response
  • Predict lifetime value and risk of churn for individual customers

DISCOVERY

  • Identification customer need
  • Business model definition

HEALTH SOLUTION DESIGN

  • Health ingredient based on customer needs.
  • Digitization-suited clinical trial (Biomarkers, phenomelogical and behavioral indicators)
  • Health ingredient Consumption Customer Journey.

 CUSTOMER JOURNEY DEV.

  • Execution of the clinical trial.
  • Adaptation of the Customer Journey.
  • Service Design based on the O-aproximation to the consumer journey (clinical trial)

 HEALTH SOLUTION DEV.

  • Interaction channel development (APP)
  • Pooling contextual and relevant context.
  • Include high-frequency service to promote stay in use.

TOOLS AND SKILLS

  • Machine learning techniques for the detection of new necessities and creation of complex algorithms.
  • Profound knowledge of active principles and health ingredients. 
  • Design of Customer Journey.
  • Design of Extended Clinical Trials (Biometrics, phenomenological and behavioral-based interaction points)
  • Persuasive design and Behavioral Change: methodology to change customer attitude or behavior through persuasion and social influence.
  • Service Design and Development of interactive channels Monteloeder´s highly scalable mHealth platform management.

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