HEALTH SOLUTION PILOTING
- Pilot test the solution in different contexts.
- Identity customer journey improvements following agile methodologies.
- Identify incentives to promote the use of the digital journey.
HEALTH SOLUTION DEPLOYMENT
- Identification of new sources of revenue (new Business Models)
- Outcome KPI monitoring
- Data pools fill-up
- Platform load management and evolution
SERVICE OPTIMIZATION / NEW NEEDS
- Machine learning application
- Predict personalized health outcomes to optimize treatment
- Personalize messaging to improve wellness and adherence.
- Detect trauma events from weareables data and signal response
- Predict lifetime value and risk of churn for individual customers
- Identification customer need
- Business model definition
HEALTH SOLUTION DESIGN
- Health ingredient based on customer needs.
- Digitization-suited clinical trial (Biomarkers, phenomelogical and behavioral indicators)
- Health ingredient Consumption Customer Journey.
CUSTOMER JOURNEY DEV.
- Execution of the clinical trial.
- Adaptation of the Customer Journey.
- Service Design based on the O-aproximation to the consumer journey (clinical trial)
HEALTH SOLUTION DEV.
- Interaction channel development (APP)
- Pooling contextual and relevant context.
- Include high-frequency service to promote stay in use.
TOOLS AND SKILLS
- Machine learning techniques for the detection of new necessities and creation of complex algorithms.
- Profound knowledge of active principles and health ingredients.
- Design of Customer Journey.
- Design of Extended Clinical Trials (Biometrics, phenomenological and behavioral-based interaction points)
- Persuasive design and Behavioral Change: methodology to change customer attitude or behavior through persuasion and social influence.
- Service Design and Development of interactive channels Monteloeder´s highly scalable mHealth platform management.